| Terms
of Service
Flood Host
may change these terms at any time, so please check back periodically
for the latest version. Flood Host strives to provide the best service
and support by partnering with high quality hosting providers. The following
guidelines are designed to protect you (the customer), other Flood Host
customers, and Flood Host from misuse of the service.
The customer
refers to the person(s) or entity purchasing the service from Flood Host
.
Content
All services provided by Flood Host may be used for lawful purposes only.
Prohibited use of the service includes, but is not limited to, hosting
illegal content (copyrighted, trademarked or other intellectual property),
pirated software (warez), obscene or threatening material, data in violation
of United States Federal, State, or City law..
System
Resources
Any server side scripts (cgi-bin, php, mysql, etc) that consume an excessive
amount of CPU power and considerably degrade the service for other customers
will be removed from the offending account. Any deliberate attempt to
cause damage to or bring down the server will not be tolerated and may
be grounds for immediate account deactivation. There will be no refunds
for such malicious behavior.
Billing
The customer agrees to pay in advance for all services used. In the event
that the customer exceeds the allotted month bandwidth, the customer will
be billed for the excess amount. Excess bandwidth is billed in increments
of 10 megabytes. Personal plans are charged $0.07 per 10 MB, corporate
plans are charged $0.06 per 10 MB. For example, if you have 500 MB of
allotted bandwidth per month and use 607 MB for the month, you will be
charged for the 107 MB of excess: 10 * $0.07 or a total of $0.70 for the
excess. We will bill you when your account balance exceeds $10. If payment
is not received within 5 days, or excess bandwidth exceeds 20% of your
allotted month usage your account will be suspended until payment is received.
Accounts that have been suspended for 30 days are subject to deactivation
without refund.
Satisfaction
Guaranteed
If you are not completely satisfied with the service you may ask for a
refund within 15-days of account activation. The customer will not be
entitled to a full or pro-rata refund after this period.
Privacy
Flood Host will not disclose any customer information. Your contact information
will only be used in regards to the customer's current hosting agreement
with us. Once the customer terminates service, Flood Host will remove
your information from it's database.
Fraud
In order to decrease credit card fraud, we will log all IP Addresses of
users that sign up for our service. Our credit card partner, 2CheckOut.com,
will verify the credit card and may contact you to confirm the transaction.
This is done to product you from others wishing to illegally obtain service
with stolen credit card numbers.
Warranty
/ Limitation of Liability
The customer agrees that Flood Host provides no warranties, express or
implied, and will not be held responsible for any damages or loss of income
that may result from using our services.
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